Shipping policy

Shipping Policy

Last updated: February 18, 2026

Processing Time

Orders are typically processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times

We offer the following shipping options for orders within the United States:

Method	Estimated Delivery	Cost
Standard Shipping	5–7 business days	$5.95 (free on orders $75+)
Expedited Shipping	2–3 business days	Calculated at checkout

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier volume, weather, or other circumstances beyond our control.

Free Shipping

We offer free standard shipping on orders over $75 within the contiguous United States.

Where We Ship

We currently ship to addresses within the United States only, including Alaska and Hawaii. We do not ship internationally at this time.

P.O. Box addresses are accepted for standard shipping only.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

Shipping Damage

Wall plates are carefully packaged to prevent damage during transit. If your order arrives damaged, please contact us at hello@wallware.com within 7 days of delivery with photos of the damage and your order number. We will arrange a replacement at no additional cost.

Incorrect Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, we will reship the order at the customer's expense.

Questions?

If you have questions about shipping, contact us at hello@wallware.com.